Shipping/Returns Policy
Please review your order carefully! Once your order is placed we may not be able to change it. Thank you for your help in this matter!
Shipping
For digital PDFs all files are available for immediate download upon completion of purchase. You will also receive an email with a link to download your purchased files. There is a limit to the number of times you may download your file, so please download to your computer or print it out as a hard copy for your records.
We aim to ship all physical items within 1-2 business days. You will be notified via email when your item has shipped.
We currently ship worldwide.
Returns/Refunds
Due to the nature of downloadable digital PDF content, digital content is not eligible for returns/refunds.
Once a physical item has shipped, we cannot cancel your order, so please review your order carefully. We aim to package all goods to ensure safe delivery, but we are not responsible for damage or loss that occurs once the item is out of our hands.
If you change your mind about an item, we will gladly accept your item in its original condition (unopened/unused) and issue a refund minus shipping. Customers are responsible for return shipping.
If you have an issue with your order, please feel free to contact us at shop@stitchingthejourney.com and we will be glad to assist you.
